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Professional support & advice about dementia
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What is the Sage House Wayfinding service?
Dementia brings with it lots of questions, emotions and new responsibilities.
Our Wayfinding service allows everyone entering Sage House to talk to a professional for essential one-to-one support and advice. A familiar and friendly face will be available to support people living with dementia, their families, friends and carers.
The Wayfinder can stay with you from pre-diagnosis (when you notice dementia symptoms) and will be your named contact throughout your journey and all the dementia stages. Our team of specialist Wayfinders can:
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Help you ‘find your way’ through the health and social care system
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Provide accurate and accessible information
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Support and signpost to the right services at the right time
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Help individuals to live well with dementia
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Provide emotional support for people living with dementia and their families
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Help plan for the future including information when choosing and planning long term care
To find out more, please don’t hesitate to get in touch – call us on 01243 888691, email info@dementiasupport.org.uk or fill in the form below.
Frequently Asked Questions
Watch these videos from our 2023 Wayfinder Week to find out more about our Wayfinding service.
What is a Wayfinder?
How do I get a Wayfinder?
Do I need a diagnosis?
How often can I contact
my Wayfinder?
What happens next?
External Provider Clinics & Helpful Contacts
Dementia Assessment Service – Sussex Partnership Foundation Trust, NHS
Dementia assessment clinics are run from Sage House, these appointments can be made through a GP referral.
Solicitor Clinics
Cameron James Legal and Irwin Mitchell hold free clinics at Sage House to help with Powers of Attorney (PoA), Wills and Advanced Directives. You can book an appointment from the Sage House reception desk. Call 01243 888691 for more details.
An Alzheimer's Society online community to share experiences with others affected by dementia.
Out of Hours Support
In case of emergency, please call 111 or 999
If you need to speak with someone urgently please call your GP Surgery or either of the following:
West Sussex Mental Health Line - 0300 5000 101 - 24/7 Helpline
Samaritans - 116 123 - 24/7 Helpline - visit their website here
National Dementia Helpline – 0300 222 11 22
Please note the Helpline is open:
Monday to Wednesday 9am – 8pm
Thursday and Friday 9am – 5pm
Saturday and Sunday 10am – 4pm
Cruse Bereavement Support - 0808 8081677
Please note the helpline is open:
Monday: 9.30am-5pm
Tuesday to Thursday: 9.30am-8pm
Friday: 9.30am-5pm
Saturday and Sunday: 10am-2pm
Social Services – 01243 752 999
*Please note these external services are not in collaboration with Dementia Support but may be of use to our customers.